Parts
You’re Tracking Everything—Except What Actually Matters to Customers
It is hard to believe we’re almost halfway through 2026. As I look back on the conversations with customers, industry
May 20, 2026
It is hard to believe we’re almost halfway through 2026. As I look back on the conversations with customers, industry
The first quarter of the year always brings a flurry of industry activity. Conferences, trade shows, and association meetings seem
Ask most service managers why they lose jobs today, and the first answer is usually price. Labor rates are higher
In 2025, the lines between manufacturer and dealer have never been blurrier or more critical. With some OEMs now owning
An often common challenge for lift truck dealerships today is the invisible wall that can form between departments. Even when
Most forklift dealerships today have leaped into mobile field service tools. Technicians are equipped with tablets, job notes are submitted
When most forklift dealerships evaluate the success of their aftermarket departments and functions, they focus on the usual Key Performance
Back in March of this year, after attending and exhibiting at this year’s record-breaking ProMat Show in Chicago, one thing
An easy-to-install, cost-effective solution delivering the renowned robust pressure and resistance of Unipipe systems Unipipe Solutions, a provider in the industrial
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
The Women In Trucking Association (WIT) has announced Alyssa Briggs as its January 2025 Member of the Month. At only
Another January is upon us, and with it comes the opportunity to reflect on the year behind us and set
Intella Parts Company has launched its innovative mechanic network, designed to connect forklift owners with experienced independent technicians across the
In one of my past editions, I shared that dealers sometimes struggle to differentiate the role of an equipment sales
During my recent travels and meetings with industry colleagues, dealers, and OEMs, many discussions took place exploring the dynamics and
In April’s edition, I wrote about the topic of data-driven decision-making. In one instance, I discussed how most dealerships I
I recently attended MODEX 2024, and this year’s show was highly anticipated by professionals across our industry. Automation, robotics, software
As we are well into the first quarter of 2024, the subject of labor shortages continues to be a trend
Motion Industries, Inc., a distributor of maintenance, repair and operation replacement parts, and a premier provider of industrial technology solutions,