Parts
Curiosity Is the Competitive Edge for today’s Forklift Dealers
The first quarter of the year always brings a flurry of industry activity. Conferences, trade shows, and association meetings seem
April 20, 2026
The first quarter of the year always brings a flurry of industry activity. Conferences, trade shows, and association meetings seem
They say April showers bring May flowers. In the material handling world, spring conference season often brings the same result:
Ask most service managers why they lose jobs today, and the first answer is usually price. Labor rates are higher
For decades, the material handling space has leaned on lead-acid batteries to power electric forklifts. They have been reliable and
Another January is here, bringing that familiar mix of optimism and reality that comes with starting a new year. Happy
Football season is here, making it the perfect time to revisit one of my favorite themes: getting back to basics.
An often common challenge for lift truck dealerships today is the invisible wall that can form between departments. Even when
Most forklift dealerships today have leaped into mobile field service tools. Technicians are equipped with tablets, job notes are submitted
When most forklift dealerships evaluate the success of their aftermarket departments and functions, they focus on the usual Key Performance
Back in March of this year, after attending and exhibiting at this year’s record-breaking ProMat Show in Chicago, one thing
Each June, National Forklift Safety Month serves as a valuable reminder of how critical safety is to the material handling
In one of my early editions, I discussed the hidden costs of variability in the supply chain. This is always
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
As we enter the second quarter of 2025, the material handling industry continues to see the trend toward electrification and
The parts department is often referred to as the backbone of a dealership. It provides essential support to the service
I was talking to a General Manager of an OEM lift truck dealership the other day in a major metropolitan
Another January is upon us, and with it comes the opportunity to reflect on the year behind us and set
I recently attended MHEDA’s Parts and Service Management Conference, and as is often the case with these industry events, I
In the past few years, the material handling industry has seen a significant shift toward sustainability, driven by the need
In one of my past editions, I shared that dealers sometimes struggle to differentiate the role of an equipment sales