Yale Materials Handling Corporation recognized it’s top performing Yale® dealers with its 2013 Dealer of Excellence awards. The awards are based on the dealers’ industry-leading level of business performance and overall service to their materials handling customers.
An awards celebration is planned for March 23, in Marana, Ariz., where Yale will officially present the awards in recognition of the dealers’ achievements. Yale has now been honoring its top dealers with the Yale Dealer of Excellence Program for 20 years.
“The Yale Dealer of Excellence Program highlights dealers that most clearly demonstrate Yale service,” said Chuck Pascarelli, president of sales and marketing. “Our dealers serve the customer and exceed expectations through building long-term relationships and providing solutions to a wide range of material handling challenges, making our dealers a valuable and an integral part of Yale’s success.”
To receive the award, dealers must meet defined business practices and performance standards including superior customer satisfaction, dealer performance, general management, truck sales, short-term rental, training, aftermarket sales and parts and service operations. Each year, the program requirements are assessed and modified to ensure the performance standards keep pace with increasing customer expectations and heightened industry demands.
2013 Dealer of Excellence Award Recipients:
Yale Dealer, Dealer Principal:
Alta Equipment Company (Eastern Michigan Division), Steve Greenawalt
Berry Material Handling, Joe Wilson
Black Equipment Company, Inc., Scott Bonnell
Burns Industrial Equipment, Inc., Christopher Burns
Dougherty Equipment Company (North Carolina Division), Michael Dougherty
Eastern Lift Truck Co, Inc., Mike Pruitt
Fairchild Equipment, Inc. (Wisconsin Division), Gary Fairchild
Fitzgerald Equipment Co. Inc., Kevin Fitzgerald
Harding Forklift Services Ltd., Pete Harding
Hilo Materials Handling Group, Steve LoPiccolo
Insley-McEntee Equipment Company, Inc., Philip Robinson
Key Material Handling Equipment Co. Inc., Robert Kehley
M&G Materials Handling Co., Ken MacDonald
MacKinnon Equipment & Services, Sandy MacKinnon
Yale Dealer, Dealer Principal:
Medley Material Handling Company, Mark Medley
Northland Industrial Truck Company, Inc. (Massachusetts Division), Alan Hammersley
Ohio Materials Handling (Burns), James Orenga
Riekes Equipment Company, Duncan Murphy
Tynan Equipment Co., John Tynan
Yale/Chase Equipment and Services, Inc. (North Division), Roger Ketelsleger
Yale Kentuckiana, Inc., Barry Paul
