Tri-Lift NC receives top honors

Tri-Lift NC Inc, has been recognized by UniCarriers Americas Corporation for outstanding performance across their entire dealer footprint. Tri-Lift NC Inc is a 3rd generation family owned and operated business specializing in industrial/warehouse equipment and a variety of other material handling focused solutions. Tri-Lift NC Inc represents multiple brands of forklift equipment and has earned awards from all represented manufacturers in the past. The most recent awards earned by Tri-Lift NC Inc come from UniCarriers Americas Corporation for being a “Goal Buster” in all forklift equipment classes as well as meeting and surpassing Parts sales goals in 2017.

Tri-Lift NC Inc was able to achieve these goals while competing with three other UniCarriers forklift dealers in the same marketplace, which is a testament to how the business is operated from the top down. With the recent surge in equipment pricing due to tariffs and other geo-economic factors, small to medium size business like Tri-Lift NC Inc have to get creative with how they go to market as well as how they retain and grow their customer base. Tri-Lift NC Inc is big enough to handle customer needs while being small enough to care and add a personal touch to sales and service efforts. Pictured proudly holding two of the three dealer awards is Tom Duck, VP/General Manager for Tri-Lift NC Inc.

In addition to being labeled a “Goal Buster” Dealer for UniCarriers Americas Corporation, Tri-Lift NC Inc was also awarded “Gold Status” for the UniCarrers Aftermarket Excellence Program (AEP). The AEP is designed to recognize UniCarriers dealers who have achieved excellent performance in aftermarket parts and service. The AEP challenges UniCarriers Americas dealers to excel in performance standards across eight categories, including business planning, employee training, factory support, and customer satisfaction. The end-result provides dealers with higher service margins, improved parts sales, more efficient work order processing, stronger customer retention, and in turn, greater and sustained profitability.