New Penn recognized for performance excellence with 2014 Quest for Quality Award
New Penn recently marked two decades of recognition from Logistics Management magazine, winning a pair of 2014 Quest for Quality awards. Magazine readers selected New Penn as one of the best in the Northeast/Mid-Atlantic LTL Regional and Expedited Motor Carriers categories.
“Everyone at New Penn is pleased to be recognized with this most prestigious industry award for 20 years,” said John Kelley, New Penn Vice President of Sales and Marketing. “Members of the New Penn team are persistent in their efforts to deliver unmatched, next-day regional LTL performance. While our number one goal is to exceed customer expectations, it’s also a great feeling to be honored by our fellow transportation professionals.”
Logistics Management’s Quest for Quality Survey is regarded as the most important measure of customer satisfaction and performance excellence in the transportation and logistics industry. The Quest for Quality awards are the gold standard for customer satisfaction and performance excellence. Logistics and supply chain decision-makers from around the country rate providers on a number of objective service metrics to select the “best of the best.” The categories measured include on-time performance, value, information technology, customer service, equipment and operations.
