
Customer complaints breed sales if you handle them correctly
The customer is always right. Except when they are wrong, which is most of the time. In sales right and

The customer is always right. Except when they are wrong, which is most of the time. In sales right and

What does the Guggenheim Museum (a classic modern art museum in NYC housed in a building designed by Frank Lloyd

IMI SalesLeads announced the December 2022 results for the newly planned capital project spending report for the Industrial Manufacturing industry.

Jeffrey, what’s the easiest way to make a sale? Jeffrey, what’s the best way to make a sale? Jeffrey, what’s

Well, it’s a new year again. More resolutions, more goals, more plans. If the new year only ran until February,

Personal achievement. Success. Fulfillment. Big words that every entrepreneur or salesperson seeks. “Get there by setting goals,” they say. “Wrong,”

“Hi. How are you today?” I hate that line. When salespeople call up and say, How are you today? it’s a warning sign

I hate cold calls. I think they’re a waste of time (but that’s another issue). For those of you that

“I don’t have enough time.” Ever say that? What does it mean? I want more hours in the day or

In a slump? Not making enough (or any) sales. Feel like you’re unable to get out of the rut? Maybe

Crystal balls. Don’t you wish you had one when you were preparing for a big sales call? Even more when you were in a

I wish I had a dollar for every salesperson who told me the biggest objection he or she gets is

Ever hear those words when you were growing up? Hundreds of times, right? And you probably thought you were being

Nido Qubein is a great communicator. One of the finest communicators in the world. The best part about that is

Ask. A sale takes place when a prospect trusts and has confidence in the salesperson, and the prospect perceives a

“Jeffrey, how do you close, Jeffrey, how do you close?” I get asked that question more than any other. (“Jeffrey,

When you go to a business meeting or are networking in general, you are on the lookout for contacts and

The prospect tells you, “I only need one more approval and the order is yours.” For joy, for joy the order

97% of all sales are not made on the first call. It takes five to ten exposures (follow-ups) to a prospect

Customers don’t makeup stories about you or your business it is you who create them. The customer simply retells them. How