The SME® Group has announced that TVH, the global provider in replacements parts have signed a global and strategic partnership to support after-market service for the material handling industry.
From January 1st, all aftermarket customers looking for SME spare parts will be redirected to TVH.
While SME will continue to focus on the development and manufacturing of high technology and innovative solutions for OEM customers, TVH will manage the sales of aftersales new parts and will be the authorized repair and remanufacturing center.
Through the partnership with TVH, SME is sure to provide better and faster service to our direct and indirect customers all around the world.
It will allows easy and quick access to the aftersales service: where they are, when they need and in their local language, customers will receive parts and technical support.
TVH managers said : “This is an exciting development for both companies. Our skilled technical team has received extensive training and all necessary technical information to remanufacture parts have been handed over. Due to this new alliance the remanufacturing and repairs from SME facility in Italy will be transferred to TVH in Belgium.”
