Jamco, Inc. customer satisfaction is key to success

Jamco Inc. is a robust business serving the wholesale material handling industry for 28 years. They pride themselves in giving dealers and distributors throughout North and South America products that make their customers keep coming back. “We may not always be the cheapest but we have the quality products at competitive prices”, says Tim Jamal, sales manager for Jamco.  “If we sell you cheap products that don’t last, chances are you won’t be back” Jamal added. 

One of these products is the Eagle 55 pallet jack. It features polyurethane wheels and rollers offering easy operation and a 200 degree handle pivot. The German-designed hydraulic pump features a special lowering valve that allows maximum lift capacity. Its rugged, one-piece, heavy channel steel frame supports the Eagle55’s incredible three-year warranty and is one of the country’s fastest selling pallet jacks.  .

Jamco has two locations, the corporate headquarters based in Cambridge, Ontario and a recently opened warehouse (June 2012) located in North Orlando, Fla., to better service their dealers and distributors in the America’s.

Jamco was one of the first used truck wholesalers in Canada and today provides wholesale lift trucks at both locations.  Each truck is thoroughly inspected and what you see is what you get. Jamco inspects all of the equipment and stands behind the condition report. “We don’t paint trucks to hide anything…you buy what you see.” Jamal said. If you are not satisfied with any Jamco product or equipment, Jamco will make it right.  They stand by every product they sell.  Products like forks ranging from Class II, III and IV are always in stock for immediate delivery so their customer’s customer can get back on the job.

Another popular Jamco product is the EagleTronic battery charger. They have a full line of 110 plug-in chargers to high efficiency chargers. “We have two lines to choose from: the top of the line model or a more modest charger.  Both are quality products and are top sellers for Jamco.

Everything ties in with Jamco’s mission: to offer the industry’s best customer satisfaction. At Jamco, the policy is to deliver highly efficient product that performs with zero doubt about its quality.

As a proud MHEDA member, Jamco is committed to being part of the material handling industry and to helping their customers address their needs of providing products that their customers want.