In this episode of The New Warehouse Podcast, Kevin speaks with Matthew Smith, Senior Product Manager at Dexory. Dexory is a warehouse intelligence platform that combines autonomous robotics and software to help warehouses improve visibility across their operations. The conversation focuses on Dexory Storage Health, which recently earned Best New Innovation recognition at MODEX.
Warehouse Visibility Starts with Better Data
Dexory goes to great heights to continuously scan warehouse locations and collect operational data. However, Smith emphasizes that the robot itself is only part of the solution. As he explains, “The hardware involved on the platform is a glorified data collection tool.” The real value comes from transforming that data into actionable intelligence.
Dexory’s platform combines robotics, cameras, sensors, and warehouse data to help operators identify discrepancies and gain deeper visibility into inventory and storage conditions. Smith notes that warehouses can remotely inspect locations and verify information without lengthy walks through large facilities. He explains that “most of the customer experience and certainly the value sits in the insights.” The system can scan large operations, including warehouses with up to 100,000 storage locations.
Expanding Visibility Beyond Inventory Accuracy
Dexory Storage Health came to fruition after customers identified a visibility gap that extended beyond inventory accuracy. Warehouses knew where and how much, but many lacked a reliable way to monitor storage conditions.
Smith explains, “We knew that there was a gap in terms of our offering and what the market was providing in terms of ensuring stock and the location housing that stock was in the right condition.” Through customer conversations, Dexory discovered recurring concerns related to damaged pallets, damaged racking, crushed cases, hanging shrink wrap, tipping products, and empty pallet locations.
Today, Dexory Storage Health can automatically detect those conditions across warehouse operations. The platform identifies issues that could impact safety, compliance, quality assurance, and operational efficiency. The system can also support future use cases such as slotting compliance, fire-spread mitigation, and warehouse-specific operating rules.
According to Smith, “The origins of this area, this kind of feature set really came through customer conversations.” Those discussions continue to shape the product roadmap as customers identify new opportunities to improve visibility.
Turning Visibility Into Action with Dexory Storage Health
Visibility alone does not create value. Warehouses must be able to act on the information they receive. That principle has become a major focus for Dexory Storage Health.
Early customer feedback has been encouraging. Smith says, “Customers are broadly reporting they are detecting more cases to remediate and to fix.” Because robots scan facilities daily, operators can identify problems faster and address them before they create larger operational issues.
The impact extends beyond issue detection. Smith notes that some customers are seeing positive changes in workforce behavior as accountability improves. He explains that “warehouse teams know that they’re even more accountable for being prudent” when facilities are monitored consistently and comprehensively.
Key Takeaways
- Dexory Storage Health detects damaged racking, damaged pallets, tipping items, crushed cases, hanging shrink wrap, and empty pallet locations.
- Dexory’s robots can support facilities with up to 100,000 storage locations.
- Customer demand directly influenced the development of Storage Health.
- Customers report finding operational issues they previously did not know existed.
- Daily warehouse scans help reduce time-to-detection for safety and quality concerns.
- Some customers are reporting positive workforce accountability and behavioral improvements.
