Cisco-Eagle has promoted David Sahyouni to National Sales Support Manager, according to James Murphy, Vice-President of Sales.

Sahyouni, a Dallas Customer Service Manager since 2005, will focus on developing critical sales, post-order, and customer service functions for Cisco-Eagle’s nationally-based sales force and customer base. In his new role, he is responsible for streamlining order entry and other associated processes that help our customers with more, better, and faster information.

“Customers know they can come to us for solutions,” said Vice President of Sales James Murphy. “But service is as important. One of our most important advantages is how well we work with people after they’ve placed an order, and that’s where David shines. He’ll help us deliver is an even better experience from the minute you call us until the minute you receive your order. We’re already good at this, but he’ll make it better.”

In his new role, David will develop Cisco-Eagle’s customer service employee-owners, including order entry, telephone operators, sales support specialists, and order coordination.

“Logistics, order delivery, and faster, better information can make all the difference,” Murphy added. “I have every confidence that David will improve all aspects of our customer experience from end-to-end.”