Deb Boelkes headshot April 2020
May20

Leaders: The Pandemic has revealed the truth about your heart. Do you like what you see?

Deb Boelkes says how you behaved during the coronavirus crisis reveals some essential truths about whether you lead with your head only or also with your heart. The good news? It’s not too late to switch to a more heartfelt leadership style. Here’s what that looks like A couple of months ago, a crisis hit the world—one that changed almost everything about how companies operate. We all know the details, so no need to...

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Open image
May20

Consumer organization and operating models for the next normal

Many consumer-goods companies and retailers have risen to the challenges presented by the pandemic. Seven core practices can help them keep what has worked and prepare for what lies ahead The COVID-19 pandemic is posing staggering health and humanitarian challenges. As the crisis evolves, companies must act on multiple fronts to protect their employees, customers, supply chains, and financial performance. Retail and consumer goods...

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Dave Baiocchi headshot
May20

Maintenance Fluids – Dirty or Clean they’re a hazard!

This edition of MHW is all about safety.  The aftermarket departments of the dealership are rife with safety concerns.  There are so many safety “policy” issues I could have chosen to comment on, but many of these topics are only applicable to a portion of the dealers that read this publication.  There is one area however that is common to all dealerships. Every time a dealership puts a service van on the road, they stock the vehicle...

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ITA Forklift Safety Day logo 2020
May20

Industrial Truck Association National Forklift Safety Day goes virtual

On June 9th the Industrial Truck Association (ITA) will host our 7th National Forklift Safety Day. The impact of COVID-19 remains to pose challenges for our nation. Due to these challenges, this year ITA’s National Forklift Safety Day (NFSD) 2020 will be held as a virtual event on the same date and time:  June 9, 2020, starting at 9:00 AM (east coast time) and can be viewed by visiting the ITA’s web site www.indtrk.org. COVID-19...

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Joe Lyden Caster Connection president
May20

At what cost? Evaluating and improving Back Injuries from pushing in industrial settings

As the expression goes, nothing in life is free. Measuring the cost of something, however, isn’t always clear. Does it cost time, money, productivity, confidence or something else? When it comes to industry, not protecting the health of our employees, specifically the health of the lower back, has many costs. For example, lower back injuries are estimated to account for a total annual cost of over 100 billion dollars in the U.S....

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Mike Bivins headshot
May20

Effects of Noise Pollution

It’s not just about your boss yelling at you Noise: We think we can get used to it, but can we really? Consider: From where you are sitting (or standing) right now – listen and try to identify EVERYTHING you hear. A fan? An air conditioning unit? A laser printer? The coffee machine down the hall? Co-workers talking? What about outside? A construction worker using a jackhammer on a sidewalk? The siren of an ambulance getting louder and...

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Jeffrey Gitomer headshot
May20

Is your maintenance staff better managed than your sales staff?

If your company’s maintenance person bought $500 of supplies to repair a specific problem, you would pay the bill with little question. But what if the maintenance person spent $500 every day, you would have questions like: WHOA!! Do I know exactly what it’s for? Who authorized it? Is there a priority list? What’s the payback? How do I know the expenditure will solve the problem? Do I need to spend at all? Should I be spending it on...

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