TVH

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KMC Forklift Service, Inc.

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Getting closer

I am sitting at my computer on May 14 wondering if my T Bills will be worth anything two weeks from now. I must tell you, on a financial front, we are in deep Dudu if we default on our debts. WHAT A MESS. And if I get bored, I run to YouTube to see what I can find out about where the EV (Electric Vehicle) vs ICE (Internal Combustible Engine) debate stands. Came across one program that was pretty good where they compared EV total cost...

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Time to balance out your dealer operations to lessen employee fatigue and low morale

I recently attended the MHEDA’s Annual Convention and Exhibitor Showcase and as always, came home with some great takeaways and new industry connections.  The theme of this year’s convention was ‘The Human Factor’, which is the topic at the heart of every organization.  One topic specifically addressed employee burnout.  As one of the 2023 MHEDA material handling business trends states: ‘Some employees are experiencing worker fatigue...

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Rusch Rack Inspections

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Stressing safety and safety related services to your customers is good business

With this month’s issue we are putting the spotlight on safety, it is a good time to discuss some products, accessories, and services that can be a part of a dealership’s aftermarket offering.  Additionally, discuss how Customer Service Sales Reps, Parts Professionals, and Service Technicians can all drive the sales of said products and services. In my last article, I talked about dedicated customer service sales reps will allow your...

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Taking a page from the video game industry to generate reoccurring revenue

If you play video games or have children that play modern-day video games, without even thinking about it, you are familiar with the video game industry’s revenue model.  You are especially familiar if you are the one footing the bill for your or your children’s video game play. The old-fashioned business model for gaming has been the console model. Video game console manufacturers sell their gaming consoles usually at cost or very...

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