Series: Sales Trends

The prospect is not waiting by the phone for your call. Most people have what you’re selling and are doing

You lost a customer. You’ve probably lost lots of customers. You don’t want to think about them. It’s painful. In

Hot prospect. You just made a good phone contact or had a brief meeting, and the prospect is interested in

You do something wrong. The customer gets mad. You apologize and try to fix the problem, make nice, and hope

Jeffrey, what’s the easiest way to make a sale?Jeffrey, what’s the best way to make a sale?Jeffrey, what’s the fastest

Jeffrey, what’s the easiest way to make a sale? Jeffrey, what’s the best way to make a sale? Jeffrey, what’s

I grew up in Haddonfield, New Jersey. We lived at the corner of the busiest intersection in town. I was

Sometimes salespeople get a bad rap. Sometimes they create it. Sales require self-confidence but there’s a fine line between self-confidence

I’d like to look at the table of contents from a great book on selling skills… Chapter 1…Begin by Talking

“Call me after the holidays” is the second most-heard objection in sales. (First being, “Your price is too high.” Third

It is said that speaking in public is a bigger fear than death. I don’t buy it. I think if

You do something wrong. The customer gets mad. You apologize and try to fix the problem, make nice, and hope

The prospect is not waiting by the phone for your call. Most people have what you’re selling and are doing

Are you seeking more influence with your customers? With your boss? With your prospects? With your connections? With your associates

Customer satisfaction is at an all-time high. Customer loyalty is at an all-time low. Why? Simple. Satisfied customers will shop

One of the greatest fears of salespeople is failure. Early in his career, the late David H. Sandler, founder of

Psst — hey — c’mere! I’ve got a secret to tell you…Sometimes prospects will stall you, sometimes they will lie