
Are your parts and service managers “Long-term relationship builders”?
It is hard to believe we’re already well past the first half of 2024! Time is flying, and I hope

It is hard to believe we’re already well past the first half of 2024! Time is flying, and I hope

Being present in today’s world is more difficult than ever. Everyone is constantly bombarded by emails, text messages, social media,

Navigating leadership brings a unique set of challenges and opportunities. A young executive, Sarah, faced complaints from her team, who

Material-handling electric vehicles use two types of batteries: lithium-ion (Li-ion) and lead-acid batteries. The main deciding factors when choosing the right battery

Forklift battery chargers are essential for ensuring the top performance and longevity of lithium batteries. Understanding how to use and

Supply chain leaders are turning to automation and AI to enhance operational efficiency, reduce costs, and elevate the customer experience Automation

During my recent travels and meetings with industry colleagues, dealers, and OEMs, many discussions took place exploring the dynamics and

Technology Rules. Every business or industry publication you pick up states….IF YOU DO NOT START TAKING ACTION NOW YOU WILL

Hot prospect. You just made a good phone contact or had a brief meeting, and the prospect is interested in

Forklifts are essential workplace vehicles that offer immense utility and productivity boosts. However, they are also associated with significant safety

In April’s edition, I wrote about the topic of data-driven decision-making. In one instance, I discussed how most dealerships I
In-person training, a deliberate hiring process, and ongoing safety conversations are a few of the ways some in the industry

Industrial SalesLeads has announced the April 2024 results for the new planned capital project spending report for the Industrial Manufacturing

You do something wrong. The customer gets mad. You apologize and try to fix the problem, make nice, and hope

Tracking the markets as I do, the April results left me wondering what the heck is going on, especially when

The world is transforming faster than ever. Many employees and leaders are feeling overwhelmed by rapidly evolving markets, a new

There’s been a recent push (most likely by the bean counters) to establish a direct ROI for marketing efforts. I can

Jeffrey, what’s the easiest way to make a sale?Jeffrey, what’s the best way to make a sale?Jeffrey, what’s the fastest

I recently attended MODEX 2024, and this year’s show was highly anticipated by professionals across our industry. Automation, robotics, software

You have been following your standard business silos for many, many years. Let’s see, what do we have now: New