It’s not the company. It’s the people in the company. It’s you!
When you walk into someone’s place of business to shop or buy something, what are you expecting? Most people (you
March 20, 2019
When you walk into someone’s place of business to shop or buy something, what are you expecting? Most people (you
Is there a best way to follow-up? No. Why do people quit too soon? Big question. Why do you quit
“How to listen” lessons were never offered as part of any formal education. It’s amazing… the skills we need the
It’s interesting to me that at the end of the year, people are always interested in your biggest success, or
Value is perhaps the most elusive word in sales. Everyone will tell you how important it is, very few can
“Call me after the holidays” is the second most-heard objection in sales. (First being, “Your price is too high.” Third
It’s Thanksgiving! It’s the coolest holiday of the year to me. I love Thanksgiving. Food, family, you name it. It’s
I met a guy on the plane who was an area director for a major shoe store chain. “Suppose I
Cold calling is one of the most difficult parts of selling. To be successful at the science of cold calling
Press one if you want to leave a message. Press two if you don’t think your call will ever be returned. Press
Pat me on the head and tell me to go away. That’s the real meaning of call me in six
The customer says, “I object!” or does he? Is it the true objection, a stall, or a lie? Euphemistically called
There is a sales adage that says: Your chances for success increase in proportion to the number of sales calls
Going up? More than 10 floors? I challenge you to try to get a business card or lead on your
Value is perhaps the most illusive word in sales. Everyone will tell you how important it is, very few can
Here are a few questions to get your social sales juices flowing: Why are big companies interested in big data?
Ever get angry? There are three types of anger: 1. Angry at yourself — the easiest of all angers to overcome.
I met a guy on the plane who was an area director for a major shoe store chain. “Suppose I
When I was 19, my dad made me production manager of his 75 employee kitchen cabinet manufacturing factory. Before I
Customer satisfaction is dead. Oh, there are a bunch of huge companies that haven’t figured it out yet. And there