Why leaders need to understand every behavior has a purpose

Behavior is what humans do, and it’s observable and measurable. Whether it is to walk from one place to another or to crack one’s knuckles, behavior serves some type of function and provides a consequence or reinforcement for the behavior. When leaders successfully identify the function of their organizational behaviors, one can reinforce an alternate, acceptable behaviors that will replace them. When an employee has a...

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Ten ways to create a WOW Culture (and retain your best talent) in 2020

Are you creating what Deb Boelkes calls a “WOW factor workplace”? If not, watch out: You’re at risk of losing your best people. Here, she suggests ten things leaders should do—or stop doing—to turn your culture around this year January is the perfect time to start thinking about your workplace culture. A positive one produces happy, engaged employees who give their best efforts, challenge themselves to grow, and...

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Create a long-term success plan for your new hires

A new season of hiring means welcoming lots of new members to the team. Change can be challenging, so it’s important to focus on creating a long-term plan for your new hire’s success within your organization. This helps build an employee development framework for both you and the individual so they can make a smooth transition and feel empowered to take on their new role, while working toward their career goals and meeting...

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How to create balanced sales teams

Creating balanced sales teams may not be the first thing you think of when hiring and coaching but when you HAVE a balanced team, the results and benefits are clear to the bottom line, productivity, and engagement in the workplace. So, how can you work to create balanced teams within sales organizations? Well, it starts by understanding what a balanced team truly is…and what it isn’t. We’re all familiar with the sales archetypes that...

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Six components of Self-Management

The office environment can be a challenging place. You have to deal with all kinds of personalities at any given time, you see things that are broken but lack the resources or influence to fix them, and, often, people who don’t understand your work are there to tell you how to do it. But we all just want to produce good results and receive acknowledgment for our effort. In an ideal world, you are in a role that plays to your strengths...

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Five qualities that separate Extraordinary Salespeople from the rest

Sales is a competitive business and a tough one at that. If a candidate doesn’t have the right qualities in place, your team and company are going to lose big. So, what makes an individual a good fit for the job? These five traits of salespeople separate the extraordinary from the rest. Self-Motivated Top salespeople are continually learning and improving their processes to keep up with their customers and competition. They take time...

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What’s your Human Capital strategy?

The accelerated rate of change occurring across most industries today makes strategic planning especially challenging for business executives. It has become increasingly difficult to maintain a competitive edge in an era of low barriers to entry, increased competitor activity, rapidly changing customer needs, quickly evolving technology, and economic and legal trends. As the workplace continues to evolve, it will become ever more...

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