Konecrane introduces new remote service products

TRUCONNECT® Remote Monitoring and Reporting service from Konecranes features continuous data collection to provide customers with a clear view of crane usage. Since overhead crane maintenance can now be planned according to actual usage, customers will achieve improved safety and higher efficiency.

TRUCONNECT from Konecranes is ideal for any heavy-duty overhead crane application in which manual crane monitoring is difficult. Add the new safety alerts feature to the standard reporting service and get a focused selection of safety-related data soon after the event occurs. Once in place, safety alerts are issued by email and/or SMS for an overload or overheat event soon after it occurs, facilitating prompt action as necessary.

With TRUCONNECT from Konecranes, usage data is collected from the crane through a remote connection and compiled into web views and customer reports that are available through a secure online customer portal. The portal offers easy access to the historical data of the crane, with important crane-specific data collected in real time.

TRUCONNECT Remote Monitoring and Reporting from Konecranes has been designed to offer three distinct benefits for the customer. First, overloads, emergency stops and other safety issues are captured and clearly brought to the customer’s attention for possible corrective actions, which may include operator training to improve worksite safety and productivity. Second, it optimizes maintenance, focusing on the right maintenance at the right time based on real crane usage. Third, the customer can see how the hoist is actually used, calculate estimated remaining service life of certain components, and plan and budget crane maintenance actions with greater confidence.

TRUCONNECT Remote Services from Konecranes represent the latest innovations in Konecranes’ service business. The full TRUCONNECT offering will in the future include a variety of distinct remote services, ranging from periodic data reporting to real-time diagnostics, technical support and production monitoring. Currently, TRUCONNECT  Remote Monitoring and Reporting from Konecranes is available for CXT and SMARTON lines of industrial cranes. TRUCONNECT Remote Monitoring and Reporting with Safety Alerts is available for CXT cranes.