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October 2017
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Quality Lift makes management changes

Quality Lift is pleased to announce that effective July 1, 2014 Chad Hines will be promoted to executive vice president and dealer principal. This will strengthen the management team and prepare Quality Lift Trucks for the future.

Chad began his career in the industry (15) years ago as a field service technician. His passion for the business was evident and he had a desire to learn the industry and make it his career. This led him to take on many different tasks in the dealership such as service manager, territory sales, sales management and general management. In an effort to make sure Quality Lift continues to be a high performing dealer for our customers and suppliers he has invested many years attending MHEDA events. This helped him learn and implement some of the best practices in the industry as well as develop as a leader to take the QLT team into the future.

We are continuing to implement our succession plan and it is important to me that our employees, customers and suppliers can continue to depend on us as they have over the past 36 years. We have been grooming Chad for this role and feel confident that he is ready to take on this leadership position.

Steve Ross will continue as president of the company, moving more into an advisory role on a daily basis to guide and mentor Chad and our team.
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