The University of UniCarriers Americas, formerly the University of Nissan Forklift, launched in January of 2012, is a state-of-the-art educational platform that establishes UniCarriers Americas Corporation’s service technicians and salespeople as the most highly skilled and knowledgeable material handling equipment representatives in the industry.
Sunbelt Industrial Trucks finds value in training
Sunbelt Industrial Trucks, located in Dallas, has the most technicians enrolled in the University of UniCarriers Americas’ College of Technical Services. The 24 technicians from Sunbelt are in various stages of the training program. “We had 11 technicians reach the Apprentice level in 2012 and by March first, we’ll have five more technicians certified at that level as well,” said George Munford, vice president of operations, Sunbelt Industrial Trucks. Sunbelt, which has only been a UniCarriers Americas dealership for one year, immediately started the
Service technician explains value of training
Coy Ross, a service technician at Quality Lift Trucks in San Diego, chose to participate in the University of UniCarriers Americas’ College of Technical Service in order to learn more about working on UniCarriers Americas’ electric models. Quality Lift invested in Ross’ training and travel as part of their own dealership growth plans. “I want to eventually become a dealer trainer, but I always want to be a better tech and the go-to person when someone needs help,” said Ross. According to Ross, the training he completed through the University of UniCarriers Americas helped him improve his day-to-day work as well as move toward his own goals. “I’ve been able to reduce the time it takes me to complete a repair because I’m well-trained,” added Ross. “Beyond that, I think that training programs like this one are important to show that the technicians and the dealership are working hard to be the best.” Ross also believes that pursuing training opportunities shows a commitment to continuous improvement and he looks forward to the program’s growth.