YRC Freight recognized as NASSTRAC 2012 LTL Carrier of the Year
The National Shippers Strategic Transportation Council (NASSTRAC) presented its 2012 LTL Carrier of the Year to YRC Freight, a subsidiary of YRC Worldwide Inc at its annual Logistics Conference & Expo. "Since we adopted the new YRC Freight brand in February, we have been focusing on our core LTL business and the fundamentals of superior customer service," said Jeff Rogers, YRC Freight president, who accepted the award on behalf of YRC Freight. "Those efforts are paying off." The annual NASSTRAC awards program recognizes carriers that have demonstrated excellence and also helps shippers identify the "best of the best" in carrier performance and value. Through an online survey, NASSTRAC members ranked carriers five key areas: (1) customer service; (2) operational excellence; (3) delivery flexibility, billing accuracy and claims resolution; (4) business relationship effectiveness; and (5) leadership in technology.